PAValentine
Finally riding a big boys bike
In October I found a 'sponsored' item for sale on facebook that perfectly fit my needs as a bicycle helmet. It was advertised as a folding bicycle helmet with a baseball cap style bill, and it showed a photo of such an item. The photo showed a structured helmet with a long bill and had proper neck-straps. (I ride early, often during sunrise, and needed the bill to shade my eyes from the rising sun)
The seller was on Facebook, so I was trusting even though I never dealt with them before. Sooo, I ordered a small maroon-colored helmet. $29.95 plus shipping. for a total of around $35.85.
I immediately received an order confirmation email with a link that was supposed to go to my ordering info. As usual, I filed it away.
After several weeks of nothing, I decided to contact the seller about the shipment. The link to my order on the confirmation email went to a '404' page. The seller returned my contact message with a 'form' letter saying the item was coming from China and would take several weeks. CHINA!!!! Nothing was said on Facebook about CHINA!!!
About a week later I got a package from China that contained an ordinary plain RED COLTH BASEBALL CAP!!!
I attempted to contact the seller with no reply. Two days later I repeated my contact attempt, but this time I said I would start a dispute with PayPal if I heard nothing. This time I got a carbon copy of their first reply to my inquiry.(????) Sooo, I gave them another two weeks for the helmet to arrive...Nothing Came!
Yesterday I created a claim with Paypal. This morning I got a Paypal message telling me to send back the baseball cap, and when the seller received it my $35.85 would be credited back to my card.
BUT...I was required to pay the return shipping. TO CHINA!!! So it cost me $15 to get my $35 refund!!!
THE PAYPAL GUARANTEE SUCKS!!! I should have not used Paypal to make the purchase! I would have been better off to have just used my CC for the purchase and created the dispute with the bank!
Moral of the story...Don't buy anything from Facebook Adds unless you Know The Seller... And don't use Paypal if you have another option.
The seller was on Facebook, so I was trusting even though I never dealt with them before. Sooo, I ordered a small maroon-colored helmet. $29.95 plus shipping. for a total of around $35.85.
I immediately received an order confirmation email with a link that was supposed to go to my ordering info. As usual, I filed it away.
After several weeks of nothing, I decided to contact the seller about the shipment. The link to my order on the confirmation email went to a '404' page. The seller returned my contact message with a 'form' letter saying the item was coming from China and would take several weeks. CHINA!!!! Nothing was said on Facebook about CHINA!!!
About a week later I got a package from China that contained an ordinary plain RED COLTH BASEBALL CAP!!!
I attempted to contact the seller with no reply. Two days later I repeated my contact attempt, but this time I said I would start a dispute with PayPal if I heard nothing. This time I got a carbon copy of their first reply to my inquiry.(????) Sooo, I gave them another two weeks for the helmet to arrive...Nothing Came!
Yesterday I created a claim with Paypal. This morning I got a Paypal message telling me to send back the baseball cap, and when the seller received it my $35.85 would be credited back to my card.
BUT...I was required to pay the return shipping. TO CHINA!!! So it cost me $15 to get my $35 refund!!!
THE PAYPAL GUARANTEE SUCKS!!! I should have not used Paypal to make the purchase! I would have been better off to have just used my CC for the purchase and created the dispute with the bank!
Moral of the story...Don't buy anything from Facebook Adds unless you Know The Seller... And don't use Paypal if you have another option.