Any phone # eBay or pay pal


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Phattiremike

I live for the CABE
May 16, 2016
1,697
2,684
Dahlonega Ga.
#1
Long story about a damaged bike during shipping. I feel I’m getting jerked around. I claimed item damaged during shipping with eBay 100% guaranteed refund. Contacted seller immediately who must have contacted FedEx. eBay sends me a return label days later but FedEx came and picked the bike up before I ever contacted them for a pick up? Now seller wants to know where the bike is, it’s at the FedEx facility in Georgia!!’ He was sent those labels the day it was picked up, still no refund.
Is there any phone # for eBay or pay pal, I’m frustrated!

Mike
 

phantom

I live for the CABE
Nov 14, 2010
1,073
1,203
Mi
#5
I am surprised that Fedex picked up so quick.... I have had claims as a seller and a buyer and have always been told that the shipper ( seller ) had to initiate the claim process.
 

Phattiremike

I live for the CABE
May 16, 2016
1,697
2,684
Dahlonega Ga.
#6
Seller told me fedex was coming to inspect the bike on the 3rd, that never happened but then my regular fedex driver shows up w/ a label on the 6th to pick up the bike. It was going to a damage department per the label which I photo documented, I was left a verification #. This must have been arranged by the seller because I never contacted fedex? Without notice I had to scramble w/ the fed ex driver to pack it up so he could haul it away.

Trying to communicate via email w/ e-bay is near impossible, they keep telling me to print a label... hell the bikes gone and out of my possession.

Thanks for the phone #'s.

Mike
 
Likes: mazdaflyer

Ernbar

On Training Wheels
Jul 12, 2019
5
4
65
Central Florida
#8
Seller told me fedex was coming to inspect the bike on the 3rd, that never happened but then my regular fedex driver shows up w/ a label on the 6th to pick up the bike. It was going to a damage department per the label which I photo documented, I was left a verification #. This must have been arranged by the seller because I never contacted fedex? Without notice I had to scramble w/ the fed ex driver to pack it up so he could haul it away.

Trying to communicate via email w/ e-bay is near impossible, they keep telling me to print a label... hell the bikes gone and out of my possession.

Thanks for the phone #'s.

Mike

I know exactly how you feel. Not long ago I had an eBay order go awol in the mail system and eBay was useless. I contacted PayPal and they issued me a credit within 15 minutes.
 

Phattiremike

I live for the CABE
May 16, 2016
1,697
2,684
Dahlonega Ga.
#9
@CWCMAN I’m glad you got me the eBay #, it was just in time! The seller tried to get over on me today for some major $$$. The bike was ultimately sent back to him today, thanks to FedEx for assisting me with back tracking right to his house! I called eBay and was able to prove to them he initiated the bicycle pick up and was now in possession of the bike, they then ruled in my favor. I’m glad I kept photos and other documents like our text correspondence’s.

Refund will be a few days out but at least I don’t feel I was screwed!
Thanks again.

Mike
 

piercer_99

Wore out three sets of tires already!
Dec 27, 2015
916
3,069
58
Sanger, TX
#11
If you go to your ebay account page, there is a link to contact by phone, they will give you a one time number to call regarding the issue.

If I wasn't on my phone I could give you precise information on the process.

I have been buying and selling on Ebay for 20 years now, the new contact method sucks, but it is how it works now.
 
Likes: Phattiremike

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