Local Bicycle Shop in Highland Park NJ. Also posting nothing but sales here as UNDERGROUND BICYCLE SHOP.
Reed Chojnacki is the owner and has taken advantage of more than just me.
Lacks timely communication and poor customer service, once he's been paid, regarding damage goods even though he boasts the product is in great condition.
In my case he claimed the tires mounted on beautiful 28" wood rims with a list of "Rideable Tires" In his listing here.
One tire has a leak and won't hold air Abd non repairable .
Took forever (over a week) to respond to the issue.
Finally, he insisted I return the tire on my dime but, refused to confirm a resolution as to a replacement or refund.
wanted pictures of the leak. It's below the bead of the rim on the glued on tire.
Still waiting on a response from 2 weeks ago.
Fortunately it was a PayPal transaction and I filled a damage goods claim.
He hasn't responded to them either. Still have to wait on the resolution.
Extremely POOR PACKING and blaming his employee for the enemptness.
Easy money for him and cashes out quickly and then goes crickets
Sure there are great transactions among buyers (I was told) but, quickly has turned to mud for me...IMO.
Will never buy from or trust him again.