ratfink1962
Finally riding a big boys bike
I recently used Bikeflights for the first time... The box sat in a hub for several days due to weather, then once it got to the destination hub they put it on the truck for delivery, but it didnt get delivered, same thing happened for two more days... on the truck, but never delivered. all in all it finally arrived one week late. Amazingly it arrived without damage, but really NOT a good first time experience.
I contacted customer service and was basically told to pound sand, nothing they could do about it.
So when I got the email link a few days later asking to rate them, I left an honest review... it wasnt 24 hours later and I was contacted by them saying they would give a refund on shipping since the delivery was a week late.
Will I use them again? probably, but will definitely compare to shipbikes before I pull the trigger.
I contacted customer service and was basically told to pound sand, nothing they could do about it.
So when I got the email link a few days later asking to rate them, I left an honest review... it wasnt 24 hours later and I was contacted by them saying they would give a refund on shipping since the delivery was a week late.
Will I use them again? probably, but will definitely compare to shipbikes before I pull the trigger.