Not Bike related but I recently purchased some body panels and floors for my Hot rod from a company called "Howells Sheet Metal" out of Texas. The guy NEVER answers his phone! Apparently he told one person that if he answered the phone he would never get anything done...At first I was glad I was doing business with an American company and even told him so. Now I've been waiting 7 weeks for my delivery...I finally got thru to him and pretty much got - Hey Whatever attitude. I asked for the Tracking number and it lead nowhere - can it be bogus? SCREW HIM!! I'll never order from him again AND I left poor feed back on his site. Almost 2K in my order - in the future I'll spend my hard earned money else where.
He did not give me a confirmation number until I asked, said he would send the Tracking number by email - never happened! This guy truly just says what you want to hear...Extremely poor businessmen.
If it was me, I would hire a young car enthusiast and train them on their parts...teach them follow-up and most of all HONESTY!
Ryan at Howell's, you are a poor businessmen and care less about your customers (as long as you get paid - right)! I will tell every person I can to stay away!
Day before yesterday I purchased from two separate CABE'ers and guess what? They delivered the very next day AND provided me with the Tracking number!!! WOW, what a concept - communication!!! For you sellers who take your sweet time delivering - shame on you...we pay right away, you should ship right away or stick to selling at Swap meets!